SaskPower Taking Steps to Help Customers during COVID-19

March 17, 2020

Effective immediately, SaskPower is suspending active collections and will defer disconnecting residential customers for non-payment. These actions are being taken to provide relief to customers who may be affected by COVID-19.

“The health and safety of our employees and customers is SaskPower’s top priority,” said Shawn Schmidt, SaskPower Vice-President, Distribution and Customer Services. “We know the impact of the current pandemic can affect household finances, and that is why we are taking these measures today.”

Any SaskPower customers who are concerned about their ability to pay their bills because of COVID-19 are encouraged to call 1-888-575-6937. Customers whose power has already been disconnected or who currently have a load limiter on their residence can also call to be reconnected or have the limiter removed.

Flexible payment arrangements will continue to be available to customers during the pandemic. All customers will ultimately be responsible to pay for the power they use.

More information about SaskPower’s activities during COVID-19 can be found at www.saskpower.com.

At a glance…

  • SaskPower has suspended collections and disconnections for non-payment
  • Customers who are concerned about paying their power bill during COVID-19 should call 1-888-575-6937
  • See SaskPower.com for more information

Original Link: https://www.saskpower.com/about-us/media-information/news-releases/saskpower-taking-steps-to-help-customers-during-covid-19

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